Terms
Last updated 07 September 2026.
Plain terms for a simple service. If anything here is unclear, ask before you pay.
What we provide
Advertising creative: image ads, short-form video ads, written hooks, ad copy and a testing plan. And websites for small businesses: design, build, copy and launch of the pages listed in the package you buy. In both cases the quantity and format is whatever is stated in the package you buy or the scope we agree in writing. Website care plans cover hosting, updates and content edits for as long as the plan is paid. We also provide AI consulting and training sessions, priced against a scope agreed in writing before work starts.
What we don't provide
We don't manage advertising accounts, place media, control budgets, or take access to your Meta Business Manager or any other ad platform. We're a production studio, not a media buyer or an agency of record. Nothing we deliver is marketing, legal, or financial advice.
How the work is produced
We use our own production system to generate layouts and variants at volume. Creative direction, the angles, the hooks and the final selection are done by a person, and every batch is reviewed before delivery. We mention this because you're buying the output and you should know how it is made.
No performance guarantee
We don't guarantee any advertising result, and nobody honestly can. Performance depends on your offer, your pricing, your landing page, your audience, your budget, your market, and platform behaviour outside anyone's control. What we commit to is the deliverable: the agreed quantity, on the agreed timeline, to a professional standard.
What we need from you
Accurate information about your product and your customers, and any brand assets you want used. You confirm you've the right to give us anything you send, including photography, logos, testimonials and customer quotes. You're responsible for the truth of any claim you ask us to put into an ad, and for making sure your advertising complies with the platform's policies and with the law where you operate.
Ownership
Once your invoice is paid in full, the creative we produce for you is yours outright, with no usage limits, no expiry and no need to ask us before running it. Before payment, we retain ownership. Any third-party material you supply remains yours throughout.
We keep the right to show work we have produced in our own portfolio unless you ask us in writing not to. Ask and we will not.
Revisions and turnaround
Revisions are whatever the package states. Turnaround is counted from the point we have everything we need to start, not from the point you order. If we're waiting on information from you, the clock is paused.
Payment and cancellation
Fixed-price work is paid as set out at the point of order. Monthly work runs month to month and either side can stop it with reasonable notice before the next cycle. If we have not started, you get a full refund. If work is underway, we refund the unstarted portion.
Liability
Our total liability for any claim relating to a project is limited to what you paid us for that project. We're not liable for advertising spend, lost revenue, or other indirect losses. Nothing here limits liability that can't legally be limited.